Featured Case studies
Projects that showcase my skills in creative problem-solving, design and execution.
Improving integration adoption in Dialpad ecosystem
Redesigning Dialpad’s sidebar, call pill, and conversation history to surface integrations contextually and increase daily adoption.
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Adoption
+ 32%
NPS
+18
Dialpad CTI overhaul
Complete overhaul of Dialpad's CTI solution, focusing on user experience improvements for enterprise clients.
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Adoption
+76%
Task Completion
+31%
Call bar visual updates
Redesigning Dialpad’s outdated calling experience to improve user experience.
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Discoverability
+15%
Time to action
+21%
Professional Experience
A snapshot of roles where I led product, design, and front-end execution.
Senior Product Designer
Lead Product Designer
Senior Product Designer
Design Consultant
Product Designer
Favorite Tools
Tools, frameworks, libraries, and services I reach for daily.
Excalidraw
Design Tool
Excalidraw is a free, open-source drawing tool for sketches and diagrams.
Miro
Collaborative Tool
Miro is a collaborative whiteboard tool for creating diagrams and mind maps.
Figma
Design Tool
Figma is a cloud-based design tool for collaboration and prototyping.
Hotjar
Analytics
Hotjar is a heatmap and session replay tool for analyzing user behavior.
Obsidian
Note-taking
Obsidian is a modern, fast, and secure note-taking tool for the modern web.
Community Work
Selected side projects I design, build and maintain — shipping fast, learning faster.